This Privacy Policy explains how Palagenix LLC ("Palagenix," "we," "us," or "our"), a consulting and technical services company specializing in AI development, collects, uses, protects, and discloses information when you use our website, contact us, or utilize our services.

Palagenix LLC is a US and EU-based entity. We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Data We Collect

Because Palagenix is primarily a business-to-business (B2B) service provider, the data we collect is generally limited to professional contact and interaction data.

Category of Data

Examples of Information Collected

Purpose / Usage

Contact Data

Name, Email Address, Phone Number, Company Name, Job Title.

To communicate with you, respond to inquiries, and manage client relationships.

Technical Data

IP Address, browser type, operating system, pages viewed, time spent on our site.

To analyze website performance, ensure security, and improve our services (often via cookies/analytics).

Client Service Data

Information provided during consulting projects, including data you share for app or AI development.

To fulfill our contractual obligations to you and deliver the services requested.

2. How We Use Your Data (Legal Basis)

We use the data we collect for the following purposes, based on specific legal grounds (required for EU/GDPR compliance):

1. Contractual Necessity: To perform our service agreement with you (e.g., using your Client Service Data to build your AI solution).

2. Legitimate Interests: To maintain and improve our website, prevent fraud, and conduct necessary business operations (e.g., using Technical Data to analyze site traffic).

3. Consent: We will ask for your clear consent before sending you non-essential marketing communications.

4. Legal Obligation: To comply with applicable laws and regulations.

3. How We Share Your Data

We do not sell your Personal Information. We only disclose your data to third parties under the following circumstances:

• Service Providers: We use trusted third-party vendors (e.g., website hosting, analytics providers, secure cloud storage) who assist us in operating our business. These providers are bound by confidentiality obligations and process data solely on our behalf.

• Legal Requirements: If required by law, subpoena, or other legal process in the US or EU.

• Business Transfers: In connection with the sale, merger, or transfer of all or a portion of Palagenix LLC.

• With Your Consent: When you explicitly direct us to share certain information.

4. Your Data Rights (US & EU)

Depending on your location (US State Laws, GDPR), you have specific rights regarding your personal data. Palagenix respects these rights globally:

• Right to Access: You have the right to request copies of the personal data we hold about you.

• Right to Correction/Rectification: You have the right to request that Palagenix correct any information you believe is inaccurate or incomplete.

• Right to Erasure (Right to be Forgotten): You have the right to request that Palagenix erase your personal data, under certain conditions.

• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

5. Data Security and International Transfers

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process.

As we operate in both the US and the EU, your data may be transferred to, and stored in, countries outside of your own. When transferring data from the EU to the US, we rely on legally-approved transfer mechanisms (such as Standard Contractual Clauses or the EU-US Data Privacy Framework) to ensure your data receives an essentially equivalent level of protection.

This policy may be updated periodically. We encourage you to review it regularly.